Call us at
(613)277-2193 and describe
your computer problem. If we can provide a solution we will arrange an
Instant Housecall session.
Here is how Instant
1. Click here
and you will be connected to the download page for
Click "Connect to Specialist" button at steps at the
Instant Housecall page, and follow the 3 steps. A small application will be
download and installed on your PC, and a desktop icon will appear.
Instant Housecall does not start automatically, simply
double-click the Instant Housecall icon on your desktop to start.
You type a request and accept the Terms of Service
(payment) and click the Start Session button. In a matter of moments, a
secure session is created between your PC and our technician. Our technician
has access to your PC via his mouse and keyboard.
When the problem has been solved the connection is
closed. Either person can terminate. On your PC a window appears indicating
the termination of the session.